Refund and Return Policy
At Norangi Organics, we value your trust and satisfaction. If you are not completely satisfied with your purchase, we’re here to help with our straightforward return and refund policy.
How to Initiate a Return
- Contact Us on WhatsApp:
- Reach out to our team via WhatsApp at [+92 332 6979182].
- Provide a valid reason or appropriate evidence (e.g., photos or videos) to support your request.
- Case Review:
- Our team will carefully review your case within 2 business days.
- You will receive a notification about whether your case is approved or disapproved.
Refund Process
- If your return request is approved, we will process your refund within 2 business days.
- Refunds will be issued via the original payment method or another method agreed upon with the customer.
Important Notes
- Returns are only eligible for products that are defective, damaged during delivery, or not as described.
- Returns and refunds are not applicable for change of mind.
- Ensure that the product is unused and in its original packaging.
We are committed to ensuring a seamless experience for you. For any questions or concerns, feel free to reach out to us on WhatsApp.
Need Help?
Contact us at { info@norangi.shop } for questions related to refunds and returns.